These "cheat sheets," as he calls them, remind him of the key elements to include in his reports and the critical qualities to check when reviewing them. Using them has made him a more focused, productive writer. He proved this point in a Writing High-Impact Executive Summaries class, when he efficiently packed a lot of divergent, complex content into manageable categories. This practice made it easy for him to reorganize, add, and remove ideas for a high-level, work-related document. Speaking of using your stuff!
Trainers like me dream of having such proactive learners in their classes, and I'm sure the Department of Probation wishes it had more employees like Bossio who are dedicated to self-improvement. Pete, thanks for listening, experimenting, and developing!
