NSN serves the storytelling community in a number of ways:
- The National Storytelling Conference, which delivers material appealing to attendees' interests.
- Two events during The National Storytelling Festival, the annual storytelling gathering in Jonesborough, Tennessee: Stories Work, a series of storytelling workshops, and National Story Night, a concert of stories.
- Storytelling, the organization's magazine, published five times annually, reporting on trends, news, and special events.
- Grants to emerging storytellers, master yarn spinners, and storytelling projects