In case you haven’t already heard …
WRITING IN ALL UPPER-CASE LETTERS LIKE THIS IS UNIVERSALLY UNDERSTOOD AS SHOUTING.
writing in all lower-case letters, as in, "i will see ricardo ramirez next july in philadelphia at the american suppliers conference," implies that the writer is rushed or sloppy.
Prove your reader awareness by applying the standards of capitalization when writing e-mails that you think might be read across or outside your organization.
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