Writing: A Ticket to Work … Or a Ticket Out, A Survey of Business Leaders: A Report of the National Commission on Writing for America’s Families, Schools, and Colleges (College Board, September 2004)
A high-profile survey of 120 major American corporations employing nearly 8 million people concludes that in today’s workplace writing is a “threshold skill” for hiring and promotion among professional employees. Survey results indicate that writing is a ticket to professional opportunity, while poorly written job applications are a figurative kiss of death. Estimates based on the survey returns reveal that employers spend billions annually correcting writing deficiencies.
Among the survey findings:
A high-profile survey of 120 major American corporations employing nearly 8 million people concludes that in today’s workplace writing is a “threshold skill” for hiring and promotion among professional employees. Survey results indicate that writing is a ticket to professional opportunity, while poorly written job applications are a figurative kiss of death. Estimates based on the survey returns reveal that employers spend billions annually correcting writing deficiencies.
Among the survey findings:
- Half the responding companies report that they consider writing skills when hiring and promoting professional employees.
- Two-thirds of salaried employees in large American companies have some writing responsibility.
- Eighty percent or more of the companies in service sectors, the corporations with the greatest employment-growth potential, assess writing during hiring.
- Half of all companies take writing into account when making promotion decisions.
- More than half of all responding companies report that they “frequently” or “almost always” produce technical reports, formal reports, and memos and correspondence. Communication through e-mail and PowerPoint presentations is almost universal.
- More than 40 percent of responding firms offer or require training for salaried employees with writing deficiencies.
- Remedying deficiencies in writing may cost American firms as much as $3.1 billion annually.
- write purposefully in time-sensitive situations
- enhance client focus by writing consultatively
- organize complex material effectively
- edit documents for completeness, clarity, concisesness, and correctness
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