Monday, October 18, 2021

The Resourceful Reporter, Part 1: The Territory

This post begins a 25-part series on business and technical report writing. Whether for government or nongovernment organizations, nonprofit or for-profit businesses—in fact, for any work-related activity—reports fall into three general types: descriptive, analytical, and persuasive.

Descriptive Reports   Answers questions like:

  • What does it look/sound/smell/taste/feel like?
  • How does it work?
  • How is it done?
  • What happened?
  • What did you do about it?
  • What is the current condition?

Analytical Reports  Besides answering questions of descriptive reports, it also answers questions like:

  • How did you determine the cause and solution?
  • Why did it happen?
  • How can it be changed/perpetuated/terminated?
  • What can we do to prevent/induce its recurrence?
  • What resources will be necessary?

Persuasive Reports – Besides answering questions of descriptive and analytical reports, it also answers questions like:

  • What are the available options?
  • Which is the best option?
  • Why is it the best option?
  • What are the benefits of pursuing the recommendation?
  • What can go wrong in pursuing the recommendation?
  • How will we mitigate/prevent problems during implementation?
Some of these questions may overlap, and most reports demand answers to more than these questions, but they are a good start. Throughout the series, I'll be looking at several reports of each type to examine their unique issues.