Wednesday, July 25, 2007

Tips for Better E-Mail, Part 17: Keep It Organized

Refrain from long, single-paragraph e-mails. This undisciplined approach to writing engenders confusion and annoyance. More importantly, your readers will miss your point if it is buried in a mess of words and sentences.

  1. Get to the point in the first paragraph—even the first few words.
  2. Limit one idea per paragraph.
  3. Hit the most important point in the first sentence of each paragraph.
  4. Close with useful next steps—the transition from the document.

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