When writing an important e-mail—one that you’re sure will be seen by a lot of people, even unintended ones—draft and revise with an empty recipient box. Enter the recipients only after you've carefully edited your message. This safety precaution will ensure that you don’t embarrass yourself by prematurely pressing send .
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A participant in one of my workshops, D. Hom, asked a question about hyphenating expressions such as “end of year.” Determining what to h...
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Chances are that for any viewpoint we take or for any choice we make, the spirit philosopher is not far away, saying, “Been there, don... -
READER QUESTION Could you settle an office dispute over whether the word “trainings” is legitimate? We might use it in a sentence...