The United States Air Force has long relied on The Tongue and Quill, an excellent resource on presenting written and oral information. It covers the steps of the communication process; tips on researching topics, organizing ideas, and writing clearly and concisely; and guidelines for running meetings and speaking and listening effectively. While the writing templates offered are specific to military style and do not necessarily apply to the business world, the book is a readable, understandable, and practical reference for anyone who uses it wisely.
The 373-page August 1, 2004 edition, which supersedes the 1997 version, is available online at the following link: www.e-publishing.af.mil/pubfiles/af/33/afh33-337/afh33-337.pdf
